Question: Tell us a little bit about yourself and the Hav A Sole story for the two listeners that don’t know about Hav A Sole Rikki- “Hav A Sole is a non profit organization, but much much more than that to me. We are 5.5 years old, we give out sneakers to communities that might …
Are you good at your job? What makes you “good” at your job? Take a moment and think about that. Do you automatically think of all of your sales gains? Your #1 spot on the Power Ranker? Where does your mind go? When we think about what our job entails, it is usually classified as …
In a fast-paced industry like retail, we forget just how important it is to ensure that we show our employees how much we appreciate them. We tend to think that because we have an extremely “transparent” relationship that our employees know exactly where they stand with us. Power Ranks, Monthly Recognition, Birthdays, Anniversaries can only …
Diversity, Equity and Inclusion with Sabrina Meherally “I was bullied for my appearance for 10 years in school. And what that experience taught me was what it felt like to be on the outside. I was excluded for a large portion of my life and it felt horrible. It felt horrible to be left out, …
Why Diversity, Equity, and Inclusion Matters w/ Sabrina Meherally Read More »
“The day your people stop bringing you their problems, you have stopped leading them” – Colin Powell Let us ask you this question: How many times in the last two weeks has someone disagreed with you? Most of the time, the team is afraid to speak up because they feel like they might undermine your …
Why are they called “Tough” Conversations? Why can’t we say “Honest” Conversations? The word TOUGH already sets a tone that the conversation will NOT be well received. Whether it is uncomfortable for you or for the employee. Here’s a story: The Bad: Preparing for the upcoming holiday season, a Store Manager delegated the Holiday Hiring …
As leaders, we talk about “delegating” and the successes behind it, but yet, we struggle to do so. Before we deep dive into HOW to successfully delegate, we have to get to the root cause of why we choose not to. The Resistance What is resistance? The resistance means- the refusal to accept or comply …
“Accountability” has become a buzz word in the retail world. When things do not go according to plan and we are not hitting results, we directly go to “Accountability” mode and want to document all those that work under us for underperforming. But, before we even get there: Have you checked yourself? Have you been …
We have all been in a place where we cycle through employees and wonder why we do not have a deeper pool of great talent. We are always over-prepared for our upcoming peak season with setting up interviews, training schedules and after a few months, turning over the employees that we thought had high potential. …
Good Leaders Are Good Learners Brennan and Alice spent some time discussing Harvard Business Review Article “Good Leaders Are Good Leaders” by Lauren A. Keating, Peter A. Heslin and Susan J. Ashford Alice’s Story: “ 4-5 years ago, I transitioned into a Multi Unit Role from a Single Unit Role. In the Single Unit Role, …